T
Group Leader
The Wild Outdoors
Customer Service Assistant x2
Work Model
📍 Wrexham, Wales
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Description
Permanent
37 hours per week
G04 - £21,189 - £21,575 per annum
Are you passionate about delivering excellent customer service? Forward thinking? Confident? Yes? Then we want you!
Join our Housing Tenancies team and you will join a team that takes real pride in what we do and the services we provide. Our tenants are at the heart of everything that we do and we are looking for people who are willing to go that extra mile with a ‘do it right, ‘do it once’ attitude.
You will work from our reception and be responsible for providing full administrative support to our estate office teams, along with a triage service to our tenants, digital support, taking messages and managing the kiosks and other payment methods. You will need to be organised and accurate in your approach, as well as being confident and professional at all times.
Hours of work Monday – Thursday 8.45am- 4.45pm
Friday 8.45am – 4.15pm – 37 hours
Or job share Monday – Wednesday 18.5 hours
And Wednesday – Friday 18.5 hours
If you would like to have an informal chat regarding this role please contact Sarah Evans Housing Tenancies Lead 01978 315437.
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Frequently Asked Questions
How do I apply for the Customer Service Assistant x2 position at Wrexham County Borough Council?
Click the “Apply for this Position” button on this page to submit your details directly to Wrexham County Borough Council's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Wrexham, Wales with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
