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West Kent Housing Association W

Customer Services Advisor

🏢 West Kent Housing Association

📍 Sevenoaks, England ✈️ Visa Sponsorship Available 🕒 2 days ago
Work Model
📍 Sevenoaks, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to West Kent Housing Association's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

Customer Services Advisor (£27,932 full-time salary, £13,588 actual salary, 18 hours per week, 12-month fixed-term contract)

Job Role

We need people who enjoy communicating with others whether via the phone, email, web or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to ‘go the extra mile’ for our customers.

You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Location Details

The role will be based in our Sevenoaks Office however we offer a flexible approach to hybrid working.

Hours

Part time, 18 hours, Wednesday - Friday 8.45am - 2.45pm.

Application Information

We will only consider applications submitted with a full CV and completed supporting statement.

You can access the full job description on our website - www.westkent.org

For an informal discussion please contact Paige Thurston, Customer Service Team Leader, paige.thurston@wkha.org.uk

Previous applicants need not apply.


Advert Closing Date: 9am on 19 June 2023

Interview Date: 27 June 2023

Frequently Asked Questions

How do I apply for the Customer Services Advisor position at West Kent Housing Association?

Click the “Apply for this Position” button on this page to submit your details directly to West Kent Housing Association's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

This position is based in Sevenoaks, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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