Customer Service Assistant (Nights)
Role Overview & Responsibilities
Hourly Pay: £11.50
Contract (per week): 15 hours
Your Role
We are looking for a Customer Service Assistant to work during the night to support our residents and help maintain building standards.
They must be able to commit to 3 shifts per week, working a shift pattern of 10pm-3am.
We are open 7 days a week, 365 days a year, 24 hours a day and need people to work a range of shifts and days, this means we can offer great flexibility if required.
In a customer facing environment, your role is to ensure that designated areas of the building, inside and outside are cleaned to high standards. To provide a great customer service to our residents. Being vigilant and ensuring that the building and residents are safe.
Role Responsibilities
- Cleaning designated areas to high standards, following cleaning schedule for deep cleaning each room.
- To ensure that all external areas, terrace, smoking areas, binstore are cleaned throughout the evening.
- To provide excellent customer service to our residents and ensure that all residents are always acknowledged and greeted whenever they are met.
- To be vigilant whilst carrying out duties, continuously check for any damage, faults, or defects. If found, follow the reporting procedures to the management team.
- To attend to any query or incident within the residence and resolve the issue promptly.
- To take the lead in the event of an emergency, following procedures and contacting the relevant emergency services, and escalating the issue to Residence Manager.
What we offer
- Employee discount schemes - 100s of discounts through our online benefits platform
- Pension scheme
- 28 days holiday each year including the Bank Holidays (pro-rated)
- Your birthday day off
- Recognition programmes
- Opportunities for career progression
- Team parties/events
- Access to 24/7 Employee Assistance Programme - 24/7 for our team members to call and get support and advice on any issues they may be experiencing.
N.B. All offers of employment are subject to satisfactory pre-employment screening, which will include verification of rights to work in the UK and employment history, as well as a Disclosure and Barring Service check.
APPLY NOW
Job Types: Part-time, Permanent
Part-time hours: 15 per week
Salary: £11.50 per hour
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Frequently Asked Questions
How do I apply for the Customer Service Assistant (Nights) position at Vita Living?
Click the “Apply for this Position” button on this page to submit your details directly to Vita Living's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Manchester, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
