Lettings Referencing Administrator
Role Overview & Responsibilities
Job Title: Referencing Administrator
Salary: £24k - £28k per annum (depending on skillset and experience)
Location: Fully Remote
Hours: Monday - Friday (09:00am to 17:30pm) and 1 in 4 Saturdays (09:00am - 13:00pm)
Company Overview:
Tenancy360 is a fast-paced tenant referencing company that provides comprehensive tenant referencing services to landlords, letting agents, and property managers. We are committed to helping our clients make informed decisions when it comes to selecting suitable tenants for their properties.
Job Description:
We are currently seeking a highly motivated and detail-oriented Referencing Administrator to join our team. The successful candidate will be responsible for assessing tenant documents in line with government legislation, answering phone calls, live chats, and emails, gathering employment references, and previous landlord references.
Responsibilities:
- Assessing tenant documents such as passports, visas, and proof of address in line with government legislation
- Communicating with clients via phone calls, live chats, and emails
- Gathering employment references and previous landlord references via phone and email
- Maintaining accurate records of all tenant references
- Managing and prioritising a high volume of work in a fast-paced environment
- Providing excellent customer service
Requirements:
- Excellent attention to detail and accuracy
- Strong communication and interpersonal skills
- Ability to work under pressure and in a fast-paced environment
- Good organisational and time management skills
- Proficient in Microsoft Office
- Ability to work independently and as part of a team
- A positive and proactive attitude towards work
This is a full-time position, and the successful candidate will be based remotely but with the occasionally requirement to travel into a London based office (expenses paid).
If you are passionate about providing excellent customer service and have a keen eye for detail, then we would love to hear from you.
Please submit your CV and a cover letter explaining why you are the right candidate for the role.
Job Types: Full-time, Permanent
Salary: £24,000.00-£28,000.00 per year
Benefits:
- Work from home
Schedule:
- Monday to Friday
Application question(s):
- Are you comfortable working in a remote setting?
- Are you willing to undergo a background check, in accordance with local law/regulations?
Work Location: Remote
Frequently Asked Questions
How do I apply for the Lettings Referencing Administrator position at Tenancy360?
Click the “Apply for this Position” button on this page to submit your details directly to Tenancy360's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
Yes, this role is 100% remote and open to qualified professionals across eligible global regions.
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