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home care workers
Thorncliffe Home Care
Admin/Call Centre Assistant
Work Model
📍 Lichfield, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Call Centre Assistant
Store: Specsavers Lichfield
Hours: Full Time – 37.5 hours OR Part Time 3 full days (Saturday working is essential for both)
Benefits: Discretionary Bonus after probation, Specsavers Perks after 6 months, and free car parking
Salary: Dependant on experience
Previous Customer Service experience is required!
Previous Optical knowledge is desireable but not essential.
At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey – this is not your average call centre job! We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help – a friendly, polite and professional approach is essential.
Joining our team, you’ll make sure every customer receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers with progression opportunities. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
If you are interested please click Apply as this vacancy will close once we have filled all available places.
Frequently Asked Questions
How do I apply for the Admin/Call Centre Assistant position at Specsavers?
Click the “Apply for this Position” button on this page to submit your details directly to Specsavers's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Lichfield, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
