U
Admissions Selection Assistant
University of Bristol
Trainee Customer Service Advisor
Work Model
📍 Preston, North West England, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Contact Centre
Location:
Town Hall
Salary:
£21,189 to £21,575 per annum
Post Type:
Full Time
Contract Type:
Permanent
Closing Date:
23.59 hours BST on Thursday 27 April 2023
Reference:
COIT04021
Following a review of budget and service delivery within the Contact Centre, we are looking to recruit on a permanent basis Trainee Customer Service Advisor.
The Contact Centre team is a high performing one who deliver a range of services both face to face and over the telephone with an emphasis on resolving customer issues first time round. As the “face” of the council, the Contact Centre is crucial to the reputation of Preston City Council.
Duties include:
- To deal with members of the public by telephone, correspondence and face to face as required.
- To provide excellent service by establishing the needs of the customer and taking appropriate steps to meet those needs.
- To promote a positive image of the Council working as part of an integrated team
We are looking for enthusiastic, self-motivated people who can demonstrate an ability to deal directly with the public and work as a member of a team.
Please note that evidence of relevant qualifications need to be seen at interview
Frequently Asked Questions
How do I apply for the Trainee Customer Service Advisor position at Preston City Council?
Click the “Apply for this Position” button on this page to submit your details directly to Preston City Council's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Preston, North West England, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
