H
Malton Primary Academy - Achievement Support Assistant
Hull Collaborative Academy Trust
Customer Service
Work Model
📍 Liverpool, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
We are looking for an positive, highly motivated professionals with strong customer service skills. The successful candidate will be responsible for handling customer enquiries, including claims and customer service issues. We are looking for candidates with a strong work ethic who are willing to work hard and prioritize achieving goals.
Responsibilities:
- Provide timely, accurate responses to customer enquiries.
- Answer customer questions on the phone, via email, or in person.
- Manage inbound email, phone calls, and in-person customers.
- Gather customer information.
- Handle customer complaints.
- Be polite and professional at all times.
- Demonstrate an ability to conduct proper phone etiquette.
- Meet sales goals.
- Manage time well.
- Take initiative.
Job Types: Full-time, Part-time
Part-time hours: 25-50 per week
Benefits:
- Company events
- Free or subsidised travel
- Referral programme
- Relocation assistance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Experience:
- customer service (preferred)
Work Location: In person
Frequently Asked Questions
How do I apply for the Customer Service position at New Generation?
Click the “Apply for this Position” button on this page to submit your details directly to New Generation's recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in Liverpool, England with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
