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Reservations Coordinator

🏢 Mercure Barnsley Tankersley Manor Hotel

📍 Barnsley, Yorkshire and the Humber, England ✈️ Visa Sponsorship Available 🕒 2 days ago
Work Model
📍 Barnsley, Yorkshire and the Humber, England
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
🛡️
Verified Direct Employer Opening: You are applying directly to Mercure Barnsley Tankersley Manor Hotel's hiring pipeline without recruitment agency markups.

Role Overview & Responsibilities

Situated on the outskirts of Barnsley, the newly refurbished Tankersley Manor Hotel & Spa boasts 98 bedrooms, a spectacular alfresco tipi dining concept, the Brasserie restaurant & bar operation plus numerous function facilities for events and weddings. Located within a 15-minute drive from Sheffield, this fabulous property really is the hotel of choice for weddings & events in South Yorkshire & surrounding areas.

We are looking for enthusiastic & hard working individuals to join our friendly reservations team. We are looking for a passion for customer service, an eye for detail.

You will be required to deal with clients from their initial enquiry through to their stay at the hotel,

Responsibilities include:

  • Communicating with potential and repeat guests
  • Using the telephone and online booking systems
  • Making and assisting with reservations including spa breaks, leisure and business stays
  • Contributing towards sales for bedroom occupancy targets
  • You must be able to pro-actively identify the customer’s needs, build relationships & deliver customer service with a big smile!

If you are looking for a new challenge & believe you have the passion & the enthusiasm to help drive our business forward, we would love to hear from you!

Opera PMS / Opera S&C trained users would be preferable, however not necessary. Friendly personality & a can-do attitude are compulsory.

In return, we are offering a rewarding role with scope for career progression along with:

  • A fun environment where you will receive training and support to develop and progress
  • 28 days annual leave (rising to 33 days after 5 years)
  • Free meal whilst on duty
  • Free use of our on-site gym and discounted spa treatments
  • Discounted accommodation, food and drink in our 5 beautiful hotels across the country
  • Discounted accommodation worldwide in ACCOR properties
  • Free car parking

If you have the skills and experience that we are looking for then we would be very interested to discuss your application in greater detail

Job Types: Full-time, Permanent

Salary: £11.17 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking

Schedule:

  • 8 hour shift

Work Location: In person

Frequently Asked Questions

How do I apply for the Reservations Coordinator position at Mercure Barnsley Tankersley Manor Hotel?

Click the “Apply for this Position” button on this page to submit your details directly to Mercure Barnsley Tankersley Manor Hotel's recruitment pipeline without agency fees or intermediaries.

Is this role eligible for remote work or international relocation?

This position is based in Barnsley, Yorkshire and the Humber, England with potential relocation and visa sponsorship considerations for qualified candidates.

Are there any fees to apply through Jobflixs?

No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.

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