B
Macro Client Strategy
Barclays
Service Administrator
Work Model
📍 United Kingdom
Employment
💼 Full-Time Direct
Recruitment Type
🛡️ Direct to HR Pipeline
Role Overview & Responsibilities
Vacancy Salary
21,083.40
Vacancy Location
Chadderton
This is a {advertised permanent / temporary}, {advertised full time / part time} vacancy that will close in 13 days at 23:59 GMT.
The Vacancy
Ensure all incoming service requests are logged on Alarm Master
Accept calls on client portals and issue ETA
Ensure works (service calls) are planned in for attendance by prioritising by SLA & ensuring maximum productivity.
To recognise and arrange OOH jobs, 2 man jobs, plant required for jobs
Ensure client PPMs are planned in to ensure SLAs are met
Ensure Escalation/chase e-mails are dealt with and assist where appropriate
Check ‘in progress’/’service incomplete’ jobs to ensure no return visits or out of scope works have been missed
Receive information of breached jobs and assist in replanning to remedy the situation
Providing holiday cover assistance for other team Service Co-ordinator / Call Planners.
Ensure jobs that have or will breach the threshold are flagged to Compliance Supervisor to be actioned
The Company
At City Building Engineering Services we firmly believe in a collaborative approach to doing business. By working together with our clients we find and deliver constructive solutions to their particular needs and requirements in a cost effective and efficient way.
Our teams of dedicated professionals are passionate about what they do. This has allowed our client base to steadily grow, whilst maintaining a high percentage of repeat business.
Throughout our six regional offices we operate nationally with a comprehensive in-house resource allowing the delivery of all aspects of a construction and engineering project from procurement and design through to project management, installation and maintenance.
We pride ourselves in being ahead of the curve in regards to innovations, particularly in regards to energy saving, where we have planned, designed and installed many cost and energy savings initiatives. CBES is a subsidiary of the City Facilities Management Group.
About City
Our Benefits
Pension Scheme
Retail Discounts
Cycle to Work Scheme
Frequently Asked Questions
How do I apply for the Service Administrator position at City Facilities Management (UK)?
Click the “Apply for this Position” button on this page to submit your details directly to City Facilities Management (UK)'s recruitment pipeline without agency fees or intermediaries.
Is this role eligible for remote work or international relocation?
This position is based in United Kingdom with potential relocation and visa sponsorship considerations for qualified candidates.
Are there any fees to apply through Jobflixs?
No. Jobflixs is 100% free for all job applicants. We strictly prohibit recruitment fees, candidate registration fees, or placement charges.
