Tea Room Supervisor

Company description
Biscuit & Brew is a little family-owned tea house based in Nottingham city centre. With a passion for loose leaf tea, all of our blends are our own and are inspired by anything from sweets, desserts & cocktails to particular moods or our favourite time of day. We've even got blends that taste like music!

When we're not brewing loose leaf, we're baking cakes & scones, preparing a range of breakfasts and lunches that tread the line between nostalgia and novelty, by inventing new delicious recipes and putting modern twists on classic British foods.

Job description

Who we're looking for
We are looking for someone with relevant supervisor experience to help lead a small, wonderful team of tea specialists and egg poachers. On a typical day you might open or close the shop, running either front or back of house, supervising our small team of tea brewers. There can be a lot of variation in a day. When FOH you will be expected to help take and fulfil customer drinks orders, preparing all sorts of hot and cold drinks, handling cash and taking payments and most importantly maintaining strong, genuine relationships with our customers. When in the kitchen you may be freshly preparing meals or baking for our cake display, cleaning or washing pots. All necessary training will be provided.

You are
A warm, friendly people person, able to initiate and maintain a conversation with someone you don't know
Level headed & Responsible
Excellent problem solver
Self-motivated and hard-working

Availability
Typical shifts can fall anywhere between 9.30am-5.30pm Tuesday to Sunday. Our busiest time of the week is at the weekend although we still require someone who can be flexible with their time and with good availability throughout the rest of the week.

Key responsibilities

• Opening and Closing the shop
• Making and serving food and drinks (hot and cold)
• Maintaining 5* food hygiene standards
• Stock management and ordering
• Cashing up
• Staff Training & Development
• Ensuring a 5* Customer experience

Bonus Skills

• Kitchen or baking experience
• Waiting & barista experience
• Food Safety Level 2 Certificate

Job Types: Part-time, Permanent
Part-time hours: 8-20 per week

Salary: £10.50-£12.00 per hour

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Employee discount
• Sick pay

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application question(s):

• Can you tell us about your availability between Tuesday to Sunday?

Experience:

• Hospitality: 1 year (preferred)
• Food preparation: 1 year (preferred)
• Supervising: 1 year (required)

Licence/Certification:

• Food Safety Level 2 Certificate (preferred)

Work Location: One location